Terms and Conditions of RentInvesto.app platform

hereinafter referred to as the „Regulations”, version dated August 28, 2024.

1. Definitions

Whenever the following terms are used in the Regulations, written with a capital letter, they should be understood in the meanings specified below, unless the context clearly indicates otherwise.

Service Provider – the entity holding rights to the Platform and providing services through it, namely RentInvesto.APP PSA, based in Warsaw (address: Puławska Street 465, 02-842 Warsaw, Poland), registered in the National Court Register maintained by the District Court for the capital city of Warsaw in Warsaw, XIII Economic Division of the KRS, under the KRS number: 0001103083, NIP: 9512595679, share capital: 250,000.00 PLN.
Platform – the RentInvesto.app platform operating at the web address: www.rentinvesto.app
User – a natural or legal person who, by creating an Account, gains access to the Services available on the Platform.
Login – an individual and unique email address serving as your unique identifier on the Platform.
Password – a string of at least 8 alphanumeric characters containing at least one uppercase letter, one lowercase letter, and at least one digit specified by the User.
Account – a space provided within the Platform allowing the User to utilize the functionalities of the Platform and Services. The User accesses the Account using the Login and Password. The User logs into their Account after registering on the Platform.
Service (Services) – the Service or Services provided by the Service Provider under the terms specified in the Regulations.
Agreement – an electronic services agreement concluded between the User and the Service Provider upon acceptance of the Regulations that corresponds to the content of the Regulations.
KYC Process – the verification of the User’s identity required under the Anti-Money Laundering and Counter-Terrorism Financing Act, involving the confirmation of established identification data based on a document proving the identity of a natural person, a document containing current data from the relevant register, or other documents, data, or information from a reliable and independent source.
Wallet – an account that allows the use of virtual currency units, including conducting exchange transactions.
Virtual Currency – a digital representation of value that is exchangeable in economic transactions for legal tender and accepted as a medium of exchange, and can also be electronically stored or transferred using the Wallet.
Native Token – a virtual currency named RentInvesto issued on the Polygon blockchain using ERC-20 technology, used by the Service Provider to fulfill its assigned roles within the Platform.

2. General Rules for Using the Platform and Services

This Regulations set forth the rules for using the Platform and the Services provided, as well as the rights and obligations of the User and the Service Provider.
Using the Platform requires that the User’s device is adapted for this purpose and meets the minimum Technical Requirements, namely, it must have an internet connection using one of the following web browsers in current and stable versions: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, supporting the latest version of JavaScript. To create an Account, the User must also have an active email address.
Acceptance of the Regulations is required to use the Platform.
Access to the Account and Services offered within the Platform can only be obtained by Users who have registered an Account.
Access to Services provided by the Service Provider is possible after creating an Account within the Platform, successfully completing customer identification and verification, accepting the data processing agreement, and fulfilling other conditions specified in the Regulations.
The Service Provider reserves the right to restrict access to Services or individual functionalities of the Platform for Users who use the Platform for unlawful activities under the law of the Republic of Poland or principles of social coexistence.
The Service Provider is not responsible for technical problems or limitations on the User’s computer hardware that prevent or hinder the use of the Platform and the Services offered through it.

3. Creating an Account

To create an Account, the User must provide the mandatory information in the registration form:
1. First name
2. Last name
3. Email address
4. Password
and express the required consents by checking the appropriate checkbox.
After registration via the registration form, the Service Provider sends a confirmation email to the address provided by the User, with instructions on how to activate the Account. Upon activation, the User gains access to the Platform.
After successful registration and Account activation, the User can access it from the domain rentinvesto.app.
Full access to the Services is available after completing the KYC Process.

4. Agreement for the Provision of Electronic Services

The Service Provider provides the following services through the Platform:
1. enabling the creation and use of an Account;
2. managing the Wallet;
3. exchanging between virtual currencies and payment methods;
4. exchanging between virtual currencies.
The Agreement for the provision of the services specified in points a and b above is concluded upon the successful completion and acceptance by the User (submission to the Service Provider) of the registration form to create an Account. Concluding the Agreement for the provision of services requires acceptance of the Regulations.
The agreement for the exchange between virtual currencies and payment methods is concluded at the moment the User submits and executes the order for depositing payment methods on the platform or withdrawing them.
The agreement for the exchange between virtual currencies is concluded at the moment the User submits and executes an order to exchange virtual currencies available to the User on their Account for other virtual currencies offered on the Platform.
The consolidation, security, availability, and confirmation of the essential provisions of the Agreement for the provision of services occurs through an email sent to the address provided by the User in the registration form.
The Agreement for the provision of services is concluded within the Platform in the language version chosen by the User for an indefinite period.
In the event of planned interruptions, upgrades, or in similar cases, the Service Provider informs about them via the provided email address or on the website within the Platform.
The User may terminate the Agreement for the Provision of Services as defined in points a and b with immediate effect at any time by requesting the deletion of the Account. Deletion of the Account will occur promptly upon receipt of the request, no later than within seven business days.
The Service Provider may terminate the Agreement for the provision of services as defined in points a and b at any time in the event of a gross violation by the User of the provisions of the Regulations or actions contrary to the law or objectively harmful to the Platform. The Service Provider’s statement in this regard will be sent to the email address provided by the User during Account creation.

5. Platform Functionalities

By using the Platform in accordance with these Regulations, you will gain access to the following Services:
1. access to the Account;
2. access to the Wallet;
3. the ability to exchange between virtual currencies and payment methods;
4. the ability to exchange between virtual currencies;
5. the opportunity to participate in the affiliate program;
6. access to tools dedicated to holders of Native Tokens.
Using the Platform is free of charge.

6. Rules for Using the Platform

The Service Provider reserves the right to modify the technical means of delivering Services in accordance with the scope and conditions arising from the powers held and technical capabilities.
The User is obliged to:
1. use the Services in accordance with the provisions of generally applicable Polish law, these Regulations, as well as good customs and principles of social coexistence;
2. refrain from posting any content prohibited by law, in particular content that infringes the property rights of third parties or their personal rights;
3. not engage in actions such as:
  1. using the Platform for any activity aimed at, even indirectly, committing fraud (leading to unfavorable disposal of property) or money laundering or financing terrorism;
  2. spamming;
  3. attempting to unlawfully obtain information, including data from other Users;
  4. unauthorized modification of content provided by the Service Provider, particularly that provided within the Platform.
The Service Provider is not responsible for any infringement of third-party rights and for any harm caused to third parties as a result of actions taken by Users while using or in connection with the Platform.
The User is obliged to promptly notify the Service Provider (e.g., by email) of any infringement of their rights while using the Platform, as well as of any breach of the principles set out in the Regulations.
The Service Provider may deprive the User of the right to use the Platform, as well as restrict their access to part or all of the Platform’s resources or offered Services with immediate effect in the event of a breach of the Regulations, particularly when:
1. The User provided false, inaccurate, or outdated data on the Platform, misleading or infringing the rights of third parties;
2. there is a high probability that the User’s activity violates the provisions of generally applicable law, particularly there is a high risk that the User’s activity serves money laundering, financing terrorism, or fraud;
3. The User has committed violations of personal rights through the Platform, particularly the personal rights of other Users;
4. The User has engaged in other behaviors that will be considered contrary to applicable laws or general rules for using the Internet, contrary to the purposes of establishing the Platform, or detrimental to the Service Provider’s good name.
A User who has been deprived of the right to use the Platform may not re-register without the prior consent of the Service Provider.
The User may delete their Account at any time while the Platform is available; in such a case, all information posted on the Platform linked to the Account will also be deleted. By deleting the Account, the User waives the right to further use of any Services.
In the case of Users who have deleted their Account, the Service Provider will only store information to a limited extent about the fact that the person has used the Service in the past. The purpose of data retention is to protect the rights of both the User and the Service Provider in case a dispute arises.

7. Personal Data

The administrator of personal data entered into the Platform by Users or provided during its use is the Service Provider – RentInvesto.APP PSA.
User data is processed:
1. on the basis of Article 6(1)(b) of the GDPR, i.e., processing is necessary for the performance of a contract to which the User is a party, or to take steps at the request of the User prior to entering into a contract, to the extent necessary to conclude the Agreement. Providing this data is a contractual condition without which the Services cannot be provided.
2. on the basis of Article 6(1)(a) of the GDPR, i.e., for the purpose of sending, with the prior consent of the User, information about the Platform, in particular promotional information, such as the addition of new functionalities or the introduction of a new Virtual Currency to the offer. Consent may be withdrawn by the User at any time without affecting the lawfulness of processing based on consent before its withdrawal. Providing consent is voluntary, and the lack of consent in this regard does not prevent the use of the Platform.
3. on the basis of Article 6(1)(f) of the GDPR, i.e., processing is necessary for the purposes of legitimate interests pursued by the Service Provider or its partners, in the scope of displaying content. Legitimate interest should be understood, for example, as the possibility and facilitation for the User to contact the Service Provider in order to test the functionalities of the Account.
Providing personal data for the purposes specified in paragraph 3(b) above, i.e., voluntarily granting consent to receive commercial information, may be withdrawn at any time upon request submitted via the email address provided by the User in the registration form. Within two working days of receipt of the request, the email account or phone number will be removed from the contact database used for sending commercial information.
The User has the right at any time to request access to their personal data from the Service Provider, to rectify, delete, or limit processing. The User has the right to object to processing. If the User’s rights have been violated, they may lodge a complaint with a supervisory authority.

8. Return Policy

The Service Provider generally excludes the User’s right to withdraw from the Agreement for the exchange between virtual currencies or between virtual currencies and payment methods as a distance contract in accordance with Article 27 of the Consumer Rights Act due to the provision of digital content and the performance of the service with the consent of the consumer before the withdrawal period expires.
A User who is a consumer may exercise the right to withdraw from the virtual currency exchange agreement if the virtual currency acquired by the User is not available for trading on the secondary market at the time of the User’s statement of withdrawal from the agreement.
The User may exercise the right of withdrawal within 14 days from the date of the transaction by sending a statement of withdrawal in documentary form to the address hello@rentinvesto.app. The statement may be in the form provided in Appendix No. 1.

9. Complaints

The User may submit a complaint regarding the Services provided or the operation of the Platform at any time.
Complaints regarding the Platform or the provision of Services may be submitted by mail to the Service Provider’s registered office address or via email to hello@rentinvesto.app with the note “Complaint.” The complaint should include:
1. first and last name/name and username
2. correspondence address (in the case of a complaint submitted by mail) or email address (in the case of a complaint submitted by email)
3. a detailed description of the event that is the basis of the complaint;
4. specification of the requests made by the complainant.
Complaints may be submitted within 14 (fourteen) days from the date of the event that is the basis for the complaint. The deadline for complaints submitted by mail is determined by the date of the postal stamp on the envelope containing the complaint, and for complaints submitted by email, it is determined by the date the complaint is received via email.
Only complaints submitted in the required form, within the deadline, and containing the data and information specified in paragraphs 2 and 3 above will be considered. Otherwise, the Service Provider will not process the matter further.
Upon receipt of the complaint, the Service Provider will respond promptly, no later than within 14 working days from the date of receipt of the complaint. After the complaint process has been exhausted, the User has the right to pursue unaddressed claims in a common court of law having local jurisdiction according to the provisions of the Code of Civil Procedure.

10. Changes to the Regulations

Changes to the Regulations come into effect on the day they are published on the Platform, but no earlier than 14 days after the Service Provider has sent information about the changes to Users via email.
In the event of changes to the content of the Regulations as specified above, the User has the right to terminate the Agreement within 14 days from the date of notification about the change to the Regulations.
The Service Provider reserves the right to change the Regulations sooner than indicated in paragraph 1 in the event of at least one of the important reasons specified below:
1. Changes in universally applicable laws regulating the provision of Services by the Service Provider that affect mutual rights and obligations, or changes in the interpretation of the law due to court rulings, decisions, recommendations, or directives from relevant authorities (e.g., opinions, recommendations, positions of the Financial Supervisory Authority);
2. Changes in the manner of providing Services electronically caused solely by technical or technological reasons (e.g., changes in the conditions of the hosting service);
3. Changes in the scope or provision of Services by the Service Provider, to which the provisions of the Regulations apply, through the introduction of new Services or the withdrawal of existing Services.
In the event of changes to the Regulations, the Service Provider will make the consolidated text of the Regulations available by publishing it on the Platform’s website and by sending a message to the email address assigned to the User.

11. Final Provisions

The law applicable to the legal relationship arising from the acceptance of the Regulations is the law of the Republic of Poland, and the courts are common courts in the Republic of Poland.
Any disputes between the Service Provider and the User shall be submitted to the court competent due to the registered office of the Service Provider.